HELP!  So many options, how do I order?

 

Overview

 

 1. Our Home page shows an image of all the collections for the extensive line of Copper Gas and Electric Lanterns from The Coppersmith including the upscale Biltmore line of lanterns.  To see specific information about a particular collection and which mountings and accessories are available or to configure and purchase a lantern, click on the Lantern Image on the Home page.  You will then be directed to the Product Detail Page.

 

 2.  When you arrive at theProduct Detail Page you'll find a larger image that represents the collection you selected.  Under the main image are smaller images of other possibilities for mountings and accessories available for that collection. You can hover over these or click on them to see a larger image.

 

We have designed the Product Detail Page to allow you to customize a lantern to best suit your personal needs.  The price shown at the top of the page is the starting price for the smallest lantern in the collection when sold as a standard wall mount. Standard Wall Mounts are included in the price of all lanterns.  As you go through the option drop down menus making your selections,  you will see the price changes when you add an option that has a cost attached (+$).  Your total lantern price =  your lantern appropriately sized with your choice of fuel and ignition type + any additional mountings + any additional accessories.

 

 

Selecting Lanterns and Accessories-Now for the Fun Stuff

A.  Lantern Style:  First you will select your lantern style and navigate to the Product Detail Page.

B.  Size:  Next you will select the size of the lantern.  This is the size of the lantern without any additional accessories added.  The sizes are shown on the Size Drop Down.  Drawings showing the overall sizes with accessories and different mounting styles are available-call us or request a copy via contact us page.  A quick rule of thumb for accessories:  Top scrolls add about 12" to the overall height as do bottom scrolls.  Top and Bottom London Finials when added as options are about 6" each.  Moustache brackets vary by the size of the lantern but you can estimate they add about 48" to the overall width of the lantern.  We have these files available, so call us if you need specifics.  A line drawing of the side view showing the mounting plate or mounting point on wall lanterns is shown under the main image on the detail page.  This will give you the measurement from the center of the mounting plate to the gas line.  Use this information to rough in your gas lines on new construction.   

 

C.  Lantern Mounting Type: Using the Mounting Drop Down, on the Lantern Detail Page select the type of lantern you wish to purchase.  Wall Lanterns, Ceiling Mount Lanterns or Post or Column Mounts.  Use the images to help you select the proper mounting type. All Yoke or Stem mounts also require a selection for Down Rod Size.  Up to 24" is included at no additional cost. 

 

D.  Power Source:  Next select the power source (fuel source).  Your choices are several electric types, including the patented Weiyan flame simulation option for Coppersmith Lanterns and Several Gas options. Manual burners are standard on all gas lanterns and candelabra sockets are standard on all electric lanterns, 2 sockets in most lanterns and 3 sockets on larger styles. 

E.  Accessories: Following these 3 required selection drop downs is a list of Accessories for Wall Mounts, Ceiling  ounts and Post or Column Mounts.  Most accessoroes will work on gas or electric Lanterns.  The accessories that are only available on electric lanterns are specified as such in the option list. The wall lanterns are supplied with hardware to mount to a standard 4x4 wall box.  We do not supply any fasteners that attach directly to your walls or ceilings. The hardware we supply is designed to be used with a standard junction box.  If you do not attach to a junction box, your installer will need to furnish the appropriate fasteners for your structure.  All bracket mounted lanterns have a back plate that is 6" wide x 5" high.  This back plate is visible in the standard wall mount images.  The back of the flush mounted lanterns serves as the mounting plate.    

 

IMPORTANT   
*Please be aware that building codes require that you have 12" of clearance on a ceiling mount lantern from the top of the chimney stack (where the holes for exhaust are located) to any combustible overheadstructure. Side clearances to any combustible surfaces are 6" on each side.  The back clearance is taken care of by the mounting bracket that is supplied with the lantern.  The  standard Flush Mounted lanterns are CSA approved for mounting on combustible surfaces, however we recommend that you install a non-combustible barrier behind the fixture over wood framing members directly behind the lantern,  as an extra precaution.  Gas lanterns from the CopperSmith are rated for use outdoors only.  For indoor applications try the patented Weiyan Flame Simulation or the new Gold Flame Candelabra Bulb option.     

 

F.  Specifications:  Line drawings and installation instructions for each Lantern and mounting type are available to help you with roughing in your gas and electric lines. This downloadable file is currently under construction on this site so please call or email to receive a copy of the drawings you need other than the side view drawings that are on the detail pages.  You can also visit The CopperSmith's web site for a copy of specification files.  www.thecoppersmith.net. 

In the image list under the main image you can find the drawings for the the standard wall mounted lanterns.  These will show you the relation of the gas line entry point to the center of the mounting plate.  Call us if you need more help, we can email you what you need while technical files feature is under construction.  For a 3D view of a lantern showing the connections from the back, go to Mounting Illustrations page.  These illustrations are a generic version showing an example of the back of a lantern.

While we have tried to make this process as simple as possible we understand there are a lot of options to choose from.  For the very best value in a copper lantern on the market today, take your time, study the information we have provided here to help you create your own personal lantern using the standard lanterns and accessories. Remember you're making an investment in a product that should last a lifetime.  You can always call us if you encounter any problems or need assistance. 

 

G.  Custom Lanterns: The CopperSmith is a copper fabricator and they produce custom designs in copper if you don't see just what you need in their extensive product line.  Custom modifications to these standard lanterns are also available and usually less expensive than an all custom lantern. 

 

 H.  Salt Water & Harsh Weather Environments: 

All Gulf Coast Lanterns are standard with Aluminum mountings and accessories, all suitable for harsh and salt environments.

For areas subject to heavy snow and ice or if your lantern will be located directly under heavy run-off from the roof , we recommend lanterns with solid tops to prevent glass breakage.  Even our tempered glass can break in these harsh conditions when directly exposed to the elements.  Glass top lanterns are safe under porches or large overhangs.  Many styles have solid tops as part of their design and for those with glass tops, solid copper panels are an available option.  If you do encounter glass breakage, your glass can be replaced during the first year of operation at no charge.  After that time there will be a nominal charge for glass.     

 

I.  A word about Electronic Igniters: We strongly recommend you use manual burners whenever possible.  The CopperSmith is now offering a much improved version of their E-Lyte Igniter complete with gas regulators. 

Please read the menu link onElectric Igniters. 

 

J.  Shipping: All of the in stock,  standard lanterns and accessories usually ship within 5 working days from the time we place the order, via UPS.  Occasionally an order is too large to ship via standard ground service and must be shipped via freight line. When this happens we will contact you and we will request that the freight line contact you 24 hours in advance of the delivery.  Please be sure to enter the best phone number for the delivery appointment. If an item is out of stock we will call you as soon as possible.  Our orders ship free within the US mainland.  For all other areas, including Canada, please call us for a freight quote.  ** We can access the manufacturer's inventory on a 24 hour timeframe.  If you place an order that is not available in the normal time frame or has backordered items, a staff member will get in touch right away. Please feel free to call us and we will be glad to check inventory before you order.   Powder Coat finishes are available and will add 2-3 weeks to the shipping time.  E-lyte Igniters also increase the shipping time.

We hope this information has been helpful,  but please feel free to contact us if you need additional help. 800-910-3275. 

Contact

K.  Customer Service Calls:  You may contact us via 800-910-3275 Monday, Tuesday, Thursday and Friday 10am to 4 pm CST.  We are closed on Wednesday and Saturday.   If you don't reach us right away when you call, please don't hang up, leave a message and we will call you back as soon as possible.  If we have stepped away from the office or we are on the phone, the call will be forwarded to us and we are alerted of any pending messages.  The quickest way to get answers or assistance is to leave a message.  You may also email us at service@gulfcoastlanterns.comor use the Contact Us form on the website.  We check messages frequently.